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Refund Policy

Refund Policy

 

At naxnurse.net, we strive to provide high-quality services to our customers. However, if for any reason you are not satisfied with your purchase, we offer a refund policy that allows you to request a refund within a specified timeframe.

 

1. Eligibility for Refund:

- Refunds can only be requested within 7 days of purchase. And before course start

- Refunds will only be granted if the purchased service has not been utilized or accessed by the customer.

- If you have accessed any materials or resources provided by naxnurse.net, you will not be eligible for a refund.

 

2. How to Request a Refund:

- To request a refund, please contact our customer support team via email at admin@naxnurse.net.

- In your email, include your order number, the reason for your refund request, and any relevant information.

- We will review your request and respond within 48 hours with a decision.

 

3. Refund Process:

- If your refund request is approved, the refund will be processed within 10 business days.

- The refund will be issued through the same payment method used for the original purchase, unless otherwise specified.

- Please note that any additional fees charged by your payment provider are beyond our control and will not be refunded.

 

4. Non-refundable Items:

- Certain services or products may not be eligible for a refund. These include customized services or personalized products that have been specifically tailored to the customer's needs.

 

5. Contact Us:

- If you have any questions or concerns about our refund policy, please contact us at admin@naxnurse.net.

 

Please note that our refund policy is subject to change without prior notice. We recommend reviewing this policy periodically.